Cigna launches guided navigation for its behavioral health

Cigna launches guided navigation for its behavioral health

It can be overwhelming when a behavioral health need comes up, but Cigna is here to help you through your journey. You can access an array of services via including their newly launched Guided Navigation.

You can access Cigna’s new guided navigation via 24/7. It provides you with easy access to support. After completing a brief assessment, you are presented with real-time customized options, programs, and services. This includes access to find care digitally, virtually or in-person.

You can still call Cigna anytime, any day. We’re here 24/7 to assist you. Whether you contact us by phone or chat, we follow up to ensure you’re getting the support you need.

Cigna also offers a personalized customer experience that health helps us find more touch points and referral opportunities, so we can give you advice on what to expect when selecting care.

To learn more, visit, Wellness Tab, Mental Health Support. Or call the toll-free number on your ID card.


HR Dept